Privacy Policy

VILOFAL respects your privacy. This policy explains the types of personal information we may collect when you visit or purchase from our store, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, billing and shipping address, order details, and customer-service communications. We may also collect device, browser, cookie, and website-usage information when you interact with the store.

How We Use Information

We may use personal information to process and fulfill orders, provide customer support, communicate about purchases, prevent fraud and abuse, improve the store, measure site performance, and provide marketing or advertising where permitted.

How Information Is Shared

We may share information with service providers that help operate the store, including Shopify, payment providers, shipping carriers, analytics providers, and marketing or advertising partners. We may also disclose information when required by law or when reasonably necessary to protect customers, VILOFAL, or others.

Cookies and Advertising

Our store and service providers may use cookies and similar technologies for essential site functions, analytics, personalization, and advertising. Depending on where you live, you may have the right to opt out of certain uses of personal information for targeted advertising, sale, or sharing. Use the “Your Privacy Choices” page available through the store or contact us for assistance.

Your Choices

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain data uses. To make a request, email vilofalshop@gmail.com. We may need to verify your request before completing it.

Data Retention and Security

We retain personal information for as long as reasonably necessary for order administration, legal obligations, dispute resolution, fraud prevention, and the other purposes described here. We use reasonable safeguards, but no method of transmission or storage is completely secure.